Thérapie Clinic - Belfast

This was my third visit, and once again, the customer service from the receptionist was outstanding. I had forgotten to fill out my questionnaire, but I was able to complete it while waiting to see Dr. Tan. Dr. Tan brought me into the room and took the time to chat about how my progress was going. He showed me comparison photos—and wow, what a difference after just three sessions! The treatment itself was painless and very quick. Overall, another excellent experience as always. Highly recommend!

I am extremely disappointed with my experience at therapy clinic Belfast and will not be recommending it to anyone. I purchased 10 packages for full body treatments and 10 for lip and chin treatments, with the understanding that I should renew my body appointments every six weeks to achieve optimal results. However, the clinic has canceled my appointments more than three times due to staffing issues. During my body sessions, which are supposed to last 1 hour and 15 minutes, I often find that they only last 30-40 minutes at most. Not all areas are covered thoroughly, and the quality of service has been inconsistent. Similarly, the lip and chin sessions, intended to be 15 minutes, frequently last only 5 minutes, lacking thorough coverage. On one occasion, a session was completely ineffective. Although the clinic promised to compensate me for this, they did not follow through. Recently, when I called to schedule my remaining sessions, I was informed on the phone that I had three sessions left and I can either book them now or whenever I attend to my appointment before they expire, when I attempted to book these after my appointment, I was told that my sessions had already expired and that no compensation would be provided. When I requested to speak with the manager for clarification, I found her to be unhelpful and rude. After a lengthy discussion, she agreed to compensate me only for one session which I have already paid for . and they did not compensate me my second session made west one session which worth £150 due to mistake from their member stuff. Overall, my experience has been unsatisfactory, and I feel that the clinic has not upheld its commitments.

I recently had a great experience with laser hair removal. The results have been fantastic, and the treatment itself was much more comfortable than I expected. The staff made the whole process so easy—they were incredibly friendly, patient, and always happy to answer my questions. Their professionalism and helpfulness really put me at ease, and I felt well taken care of from start to finish.