Terms of Service

1. Agreement to Terms

By accessing or using SkinSage (skinsage.uk), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Site.

"Site" refers to the SkinSage website, including all content, features, and services.

2. Description of Service

SkinSage is an aesthetic clinic directory that helps users find and compare verified aesthetic clinics in the UK. We provide:

• Clinic listings with verified credentials
• Search and comparison tools
• Callback request facilitation
• Educational content about aesthetic treatments

3. User Responsibilities

3.1 Eligibility

You must be at least 18 years old to use our Site.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when:

• Submitting callback requests
• Downloading lead magnets
• Contacting us

3.3 Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to access accounts or data of others
• Interfere with the Site's operation or security
• Scrape, harvest, or collect data without permission
• Submit false or misleading callback requests
• Impersonate any person or entity
• Upload malicious code or content

4. Clinic Information

4.1 Information Accuracy

We make reasonable efforts to verify clinic information, including:

• Practitioner credentials (GMC/NMC registration)
• Clinic accreditations (CQC, Save Face)
• Contact details and locations

However, information may change. We encourage you to verify credentials directly with relevant bodies (GMC, NMC, CQC) before booking.

4.2 No Endorsement

Listing a clinic on SkinSage does not constitute an endorsement, recommendation, or guarantee of quality. We provide information to help you make informed decisions.

4.3 Clinic Relationships

Any relationship you form with a clinic is between you and that clinic. SkinSage is not a party to any agreement, transaction, or dispute between you and a clinic.

5. Callback Requests

5.1 How It Works

When you submit a callback request, we forward your details to the selected clinic. The clinic contacts you directly.

5.2 No Guarantee

We do not guarantee that clinics will:

• Respond to your request
• Respond within a specific timeframe
• Offer the treatment you enquired about
• Provide any particular price or service

5.3 Your Responsibility

You are responsible for:

• Verifying the clinic meets your requirements
• Conducting your own due diligence
• Making informed decisions about treatment

6. Intellectual Property

6.1 Our Content

All content on the Site (text, graphics, logos, images, software) is owned by SkinSage or our licensors and protected by copyright and other intellectual property laws.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes.

6.3 Restrictions

You may not:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works
• Use our content for commercial purposes
• Remove copyright or proprietary notices

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., clinic websites, GMC register, CQC website). We are not responsible for their content, privacy practices, or terms.

8. Disclaimers

8.1 No Medical Advice

Content on SkinSage is for informational purposes only. It is not medical advice and should not replace consultation with qualified healthcare professionals.

8.2 "As Is" Basis

The Site is provided "as is" and "as available" without warranties of any kind, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

8.3 No Guarantee

We do not guarantee that:

• The Site will be uninterrupted or error-free
• Defects will be corrected
• The Site is free of viruses or harmful components
• Results from using the Site will meet your expectations

9. Limitation of Liability

9.1 Exclusion of Damages

To the maximum extent permitted by law, SkinSage shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, or goodwill
• Any damages arising from your use of the Site
• Any damages arising from your relationship with clinics

9.2 Cap on Liability

Our total liability for any claim arising from your use of the Site shall not exceed £100.

9.3 Exceptions

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

10. Indemnification

You agree to indemnify and hold harmless SkinSage, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Site
• Your violation of these Terms
• Your violation of any third-party rights

11. Changes to Terms

We may modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, clinics, or SkinSage.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SkinSage regarding use of the Site.

16. Contact Us

For questions about these Terms: